Gay and black passengers face more rideshare cancellations

By Gwen Aviles

Though rideshare apps were intended to be a more egalitarian transportation option than traditional cab services , they have a demonstrated history of bias against minority passengers before pickup. Numerous studies have established that black passengers, for instance, faced longer wait times and were subject to more frequent cancellations than white riders . In recent years, platforms responded to reports of the bias by removing information about riders’ gender and race from the ride […]


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